e-MatriX 800/500 I - Water Vapour Fireplace
Available to order
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Delivery time: 1-2 weeks
Description
Description
What happens when I order?
Order confirmation
You’ll receive an instant order confirmation by email after purchase for you to review.
Payment for your order will be reserved on your account until we dispatch the order from our warehouse.
Fast dispatch
Orders placed before 2:00 pm where the products are in stock will be shipped the same day. Every order is hand-packed and shipped with trusted carriers like DHL, UPS and Dachser.
Orders including products that are not available at our main warehouse will be handled as soon as possible, and you will be notified of an expected delivery date when we have it from our suppliers.
Track your order
As soon as your order is dispatched from our warehouse, we’ll send you tracking information by email, so you can follow its journey every step of the way.
Not home when your order arrives: Your order will be delivered to the carrier’s local pick-up point.
Placed a large order: Large fireplaces and products are often shipped on pallets. Before delivery of a pallet, the courier will contact you by phone to arrange delivery.
We’re here for you
Our support doesn’t end at checkout. All products come with a 2-year warranty and a 30-day option to return your order. Read more about our return policy here.
We’re just one message or phone call away.
Call us: 01224 011575
Email us: info@biofireplacegroup.com
We aim to reply to every email as quickly as possible.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Dimensions
| Height | 87,8 cm |
| Width | 80,0 cm |
| Depth | 53,4 cm |
| Glass height | 53,1 cm |
Materials & finish
| Material | Aluminum |
| Color | Black |
Installation dimensions & requirements
| Flue/Chimney | Not Required |
Heating performance
| Heat output (minimum) | 1,0 kW |
| Heat output (max) | 2,0 kW |
Fuel & consumption
| Fuel type | Electricity |
Flame & visual effects
| Flame View | Front |
Safety distances
| Use | Indoor |
Electrical
| Power requirements | 220-240V |
Controls features
| Remote control | Yes (included) |
| Control | Automatic |
| Glass included | Yes |
General commercial
| Warranty | 2 years |
Dimplex e-MatriX 800-500 I Water Vapour Fireplace
The e-MatriX 800-500 I is a 1-sided built-in fireplace that creates stunning flame effects using water vapour and LED lights. Enjoy the ambience of a real fireplace without the hassle and hazards associated with wood or gas fireplaces.
The fireplace is designed for installation in a wall where the flames will be visible from the front only. It connects to a mains water supply, eliminating the need for manual refills and ensuring it's always ready at the push of a button.
While the water vapour flames do not produce heat, the fireplace includes a built-in electric heater with a maximum heat output of 2 kW, providing warmth when needed.
Controlling the Fireplace
Control the fireplace with the included remote, adjusting basic functions like on/off, heating, and flame size. For full control, use the mobile app (available for Android/iOS) to customize flame effects, colour, mood lighting, sound effects, and more.
Lighting
A bottom light is placed underneath the decoration, letting you control the colour of the ember glow. A top light is placed at the top of the fireplace, and can be switched on and off in various colours, giving you full control over the fireplace's ambiance.
Highlighted Features
- No flue or chimney connection is required
- Integrated crackling fire sound effect
- 7 Day Programmable Timer
- Variable heating output up to 2 kW
- RGB LED lighting for customizable flame effects
- Convenient control with remote and app
- Mains water connection for automatic refill
Included in the purchase
- e-MatriX 800-500 I fireplace
- Decoration logset made from real wood
- Remote control
- Installation and user manual
Optional Water Pump
If a mains water connection is unavailable, the water pump allows you to draw water from a nearby reservoir instead.


